Terms & Conditions

By continuing to browse this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. Your use of this website and any dispute arising out of such use is subject to the laws of the Republic of Ireland.

ORDERING ONLINE
Orders can be placed anytime on this website and will be processed during our normal business hours 9.30am-17:30pm Monday to Wednesday and 9.30am-13:00 Thursday. By entering your personal details on our site including payment information and submitting your order you are making an offer to purchase chosen products. This will become a binding contract once accepted by us. You also authorize Diatomaceous Earth Ireland to charge your card for full payment. We do not store card details and all goods are the property of Diatomaceous Earth Ireland until payment in full has been received.

DELIVERY
We accept no liability or responsibility for any loss or damage arising as a consequence of delayed delivery or non-delivery of orders.

REVIEW INVITATIONS, COMMENTS and COMMUNICATIONS
Customers may post reviews, and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead any person(s) as to the origin or other content. By using/submitting a’Review’ you are hereby consenting to receiving invitations to review your order(s). We reserve the right to publish onto our website any review received .   The types of reviews that we don’t allow and will remove are:

Any review(s) that is abusive, offensive, deceptive, threatening, harassing, hateful or cause annoyance or needless anxiety to any person. Multiple negative reviews for the same product from one customer.

We accept no liability for inaccurate reviews and no liability for reliance of reviews.

If you post customer reviews, or other content (and/or via other formats) generated by you for display on the website (including any images, video or audio, all together “content”, you grant Diatomaceous Earth Ireland (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content throughout the world (including the right to sublicense these rights to third parties) and (b) the right to use the name that you submit in connection with such content. No moral rights are transferred by this provision.

You agree to indemnify Diatomaceous Earth Ireland for all claims brought by a third party against Diatomaceous Earth Ireland arising out of or in connection with the content and material you supply.

COPYRIGHT OF CONTENT
Everything you see on this web site, including page headers, images, illustrations and text are subject to copyright and/or other intellectual property rights or licenses held by us. You can download, share or print our images, if the copies are for your own personal, non-commercial use. But please credit us! Thanks!

PRICES, ORDERS AND CORRECTION OF ERRORS
Products displayed on this site are available while supplies last. We reserve the right, without prior notice, to discontinue or change specifications and prices on the products on our web site without any prior notification or obligation to our customers. The fact that you may have received an order confirmation email from us does not necessarily mean that we have accepted the order. Before accepting an order, we may ask you for verification of the information you have given us. We reserve the right at any time after receiving your order to accept or decline it the order. We may limit the order quantity on an item and refuse service to any customer without first notifying them.

ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE

We reserve the right to make changes to any Diatomaceous Earth Ireland policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use Diatomaceous Earth Ireland. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

CLAIMS
Claims must be made within 30 days of ordering. We will not accept liability after this time.

DISCLAIMERS AND LIMITATION OF LIABILITY
We do not offer guarantee or warranty as to the accuracy of any information displayed here and you acknowledge that such information and materials may contain inaccuracies and we expressly exclude liability for any such inaccuracies or errors of the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk and which we shall not be liable.

Under no circumstances shall Diatomaceous Earth Ireland be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the web site, including but not limited to reliance by a user on any information obtained from the web site or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or other failures of the Internet or other data networks.

Any liability for any damage or injury or failure in performance from the use of any product for any purpose beyond or
 apart from its stated use is the responsibility of the person who purchases or uses it for such other purpose.

PRIVACY & DATA SECURITY
By using the payment services on this website you are thereby agreeing that any payment information provided by you may be held by our payment partners Stripe. We do not hold any payment data ourselves.

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 30 days. Backups of security log details are retained for 15 days.